Help & FAQS

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FAQs

Ordering

Can I cancel my order?

We completely get it, we change our minds too! Your items are made when you place your order. Most items are made within 72 hour from when the order is placed. Cancellations can be made within the first 24 hours from completing the order. After the first 24 hours your item (s) are in the manufacturing process.
Therefore cancellations after the first 24 hours cannot be accepted. Thank you.

What if I want to speak to someone?

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

Shipping

What countries do you ship to?

We currently ship to the United States only. International shipping coming soon! Our apologies for the temporary inconvenience. 

How long will it take to receive my order?

Standard shipping normally takes 3-5 days. Next day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

Returns and Refunds

How do I return a product?

Items must be returned within 15 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).

Still looking for answers?

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